Calgary IT Company
Matterhorn Business Solutions of Calgary provides complete I.T. support, software and app development, and marketing services.
Matterhorn Business Solutions is a full service IT company in Calgary offering network support, tech support, computer troubleshooting, and IT consulting.
IT SUPPORT SERVICES
We know we are only one of many Calgary IT Companies so we have made it a mission to provide the best possible I.T. support service in Calgary. Below is a partial list of our services.
|Basic I.T. Services||Description|
|Essential IT Support||Our I.T. technicians and network operating centre systems engineers are on-call to solve your I.T. issues and special projects such as software development, training, or application integration.
|Anti-virus Monitoring||We can protect your network and employee’s computers from|
|Anti-Virus, Anit-Ransomeware, Anti-Malware, and other forms of protection.
|Managed Platform and Software Updates||Microsoft and other vendors regularly update their software but rarely are these updates installed in network environments. We can fix this.
|Help Desk||Imagine if all of your employees has a phone number they could call to get computer support when they needed it and with the solution they need. We are that help desk.
|Process Automation||Some IT companies charge an hourly rate on processes that should be automated. Many of our processes are automated so events such as employee on-boarding and off-boarding are deployed quickly and with less time cost to you.
|Automated and Monitored Backup||To say you have a back-up is one thing but to know it is secure and accurate is another. We use leading technologies to regularly backup your system and have fail-safes to ensure it is done correctly.
|Off-Site Duplication||Our data centre offers an extra layer of protection to enable a quick recovery from a physical network disaster at your place of work.
|Standards Assurance||Knowing your network meets the latest standards in security, auditing and regulatory compliance will bring you peace of mind. We will provide necessary reporting should the need arise.
- Responsive Server Management
- Enhanced Performance Analysis
- Hard Drive Space
- Disk Queue Size
- OS/Software Update Status
- Network Connectivity
- Key Application Monitoring and Repair
- Active Directory Monitoring and Repair
- Exchange Monitoring and Repair
- Operating System Patch Management
- 3rd Party Software Update Management
- Regularly Scheduled Preventative Maintenance
- Defragment Files
- Hard Drive Physical Integrity Check
- Delete Temporary Files
- Firmware Update
- Remote Access Active
- Sync time with Domain Controller
- License & Asset Management
- Additional Support Billed
- Anti-Virus Management & Monitoring
|Managed I.T. Services||Description|
|Proactive Server Support||Advanced Performance Monitoring including:
Key Application Maintenance
Operating System Patch Management
3rd Party Patch Management
Daily Preventative Maintenance
License & Asset Management
Malware and Anti-Virus Monitoring & Management
Additional Support beyond all above items available
|Proactive Network Support||
|Proactive Workstation Support||
|Managed Systems Backup||
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