Calgary I.T., Tech Support, Mobile App, Work-flow Automation
Call Us: (403) 991-8863
IT Support and Management in Calgary
mobile app development
business software development
workflow process automation
Whether it’s on-site I.T. management, mobile app development, custom software design, or workflow automation (all of which we do for Calgary’s Borger Group, Alberta’s largest underground construction company) Matterhorn Business Solutions can make your business more productive and profitable with one of many possible custom solutions.

Calgary IT Company

Matterhorn Business Solutions of Calgary provides complete I.T. support, software and app development, and marketing services.

Matterhorn Business Solutions is a full service IT company in Calgary offering network support, tech support, computer troubleshooting, and IT consulting.

Computer Tech Support IT Calgary

 

IT SUPPORT SERVICES

We know we are only one of many Calgary IT Companies so we have made it a mission to provide the best possible I.T. support service in Calgary. Below is a partial list of our services.

Basic I.T. ServicesHigh Performance I.T. ServicesManaged I.T. Services
Basic I.T. Services Description
Essential IT Support Our I.T. technicians and network operating centre systems engineers are on-call to solve your I.T. issues and special projects such as software development, training, or application integration.

 

Anti-virus Monitoring We can protect your network and employee’s computers from
Anti-Virus, Anit-Ransomeware, Anti-Malware, and other forms of protection.

 

Managed Platform and Software Updates Microsoft and other vendors regularly update their software but rarely are these updates installed in network environments. We can fix this.

 

Help Desk Imagine if all of your employees has a phone number they could call to get computer support when they needed it and with the solution they need. We are that help desk.

 

Process Automation Some IT companies charge an hourly rate on processes that should be automated. Many of our processes are automated so events such as employee on-boarding and off-boarding are deployed quickly and with less time cost to you.

 

Automated and Monitored Backup To say you have a back-up is one thing but to know it is secure and accurate is another. We use leading technologies to regularly backup your system and have fail-safes to ensure it is done correctly.

 

Off-Site Duplication Our data centre offers an extra layer of protection to enable a quick recovery from a physical network disaster at your place of work.

 

Standards Assurance Knowing your network meets the latest standards in security, auditing and regulatory compliance will bring you peace of mind. We will provide necessary reporting should the need arise.

 

Calgary Computer Help Desk Services

 

  • Responsive Server Management
    • Enhanced Performance Analysis
    • CPU
    • Hard Drive Space
    • Disk Queue Size
    • RAM
    • OS/Software Update Status
    • Network Connectivity
  • Key Application Monitoring and Repair
  • Active Directory Monitoring and Repair
  • Exchange Monitoring and Repair
  • Operating System Patch Management
  • 3rd Party Software Update Management
  • Regularly Scheduled Preventative Maintenance
    • Defragment Files
    • Hard Drive Physical Integrity Check
    • Delete Temporary Files
    • Firmware Update
    • Remote Access Active
    • Sync time with Domain Controller
  • License & Asset Management
  • Additional Support Billed
  • Anti-Virus Management & Monitoring

Calgary IT Services Company

 

Managed I.T. Services Description
Proactive Server Support Advanced Performance Monitoring including:

  • CPU
  • Hard Drive Space
  • Hard Drive efficiency
  • Memory
  • Software/OS Update/Patch Status
  • Connection Status

Key Application Maintenance

  • Active Directory Maintenance
  • Exchange Maintenance

Operating System Patch Management

3rd Party Patch Management

Daily Preventative Maintenance

  • Check Disk
  • Hard Drive Defraging
  • Update Firmware
  • Remote Access Setup
  • Domain Controller Sync time
  • Delete Temp Files

License & Asset Management

Malware and Anti-Virus Monitoring & Management

Additional Support beyond all above items available

 

Proactive Network Support
  • 4x per year network health report
  • Firewall Maintenance and Management
  • Router Monitoring
  • Switch Monitoring
  • Additional Support available

 

Proactive Workstation Support
  • Availability Monitoring
  • Operating System Patch Management
  • 3rd Party Patch Management
  • Scheduled Preventative Maintenance
  • Anti-Virus Monitoring & Management

 

Managed Systems Backup
  • Configuration and Deployment of Backup
  • Performance Monitoring of Backup
  • Software Updates Backup
  • Scheduled Backup Jobs

 

Disaster Recovery
  • Off-Site Data Redundancy
  • Planning for Disaster Recovery

 

Calgary IT Services Support - Calgary IT Companies

Read More about IT Services Management

Borger Group of Companies

Rocky Point Academy
Cawston & Associates
PDQ Roofing is a Calgary Roofing Contractor
National Oilwell Varco
FloorRight Interiors
Larmikste Pipeline Contractors
Universal Flooring
and more.

Mount Royal University Marketing

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